PLRB CLAIMS CONFERENCE & INSURANCE SERVICES EXPO


April 15-18, 2018

Visit us in booth 519

Introducing TruLookTM

The right process. Anytime. Anywhere.


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Reduce costs by up to 30%


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Process claims in as little as 3.7 days

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Reach claimants anytime, anywhere

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Increase customer satisfaction

Learn more about this revolutionary new product at a special presentation during the PLRB event. Presenters: Kenneth Knoll, COO WeGoLook, Lindsey Knudson, VP Sales Leader and Tim Wall, Director of Marketing.

Tuesday, April 17, 7:30 a.m. | Sawgrass conference room






Visit us at PLRB

When you visit us at PLRB, we’ll tell you more about how we’re changing the industry—developing new innovations, lowering the cost of doing business for our customers, and bringing the broadest possible array of products and services to the market. When you partner with Crawford, you get efficient, innovative solutions to your claims management needs. And we’re there when you need us. Anytime. Anywhere.


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Total Claims Solution

Comprehensive, tailored solutions for every type of claim

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Catastrophe ServicesSM

Immediate mobilization and response in the wake of natural and man-made disasters

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Contractor Connection®

Residential, commercial, catastrophe and emergency services

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Property & CasualtySM

Fast and accurate resolution of residential and commercial claims

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Global Technical Services®

Highly specialized and experienced adjusters for large or complex claims

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WeGoLook®

Technology combined with an expansive, on-demand workforce to gather and validate information anytime, anywhere

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Cyber Risk Services

End-to-end mitigation of evolving cyber risk

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Forensic Accounting

Technically sound and cost effective measurement of financial claims

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Broadspire®

Global third-party administrator and medical management

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Educational Services

Self-paced and live education for the insurance industry

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GCGSM

Global legal settlement administration and incident response services


For more information about our services


DOWNLOAD COLLATERAL


Where else can you find us?

Join us for a nosh in the café—contact your Crawford representative to schedule a meeting.


We want to hear about the important issues facing your organization and tell you how we can help.



Hear from our experts during educational sessions.



Steven Christensen

AIC, Executive General Adjuster,
Crawford Global Technical Services

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Large Loss Management
Developing the Adjusting Team

Monday 3:30 - 5:00 p.m.
Tuesday 3:30 - 5:00 p.m.

  • Develop fair claims practices with large property loss adjustments
  • Build effective teams for the investigation of claims: forensic CPAs, engineers and construction consultants
  • Determine when a reservation of rights letter is needed and review samples


Patricia Farve

AIC, Team Manager,
Crawford & Company

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Multiple Claimant Cases:
Minimizing Exposure

Monday 10:30 - 12:00 p.m.
Tuesday 3:30 - 5:00 p.m.

  • Discuss carrier duties and obligations when faced with multiple claimants and insufficient policy limits
  • Review effective strategies for investigating, evaluating and settling multiple claims with insufficient policy limits
  • Devise solutions to common barriers to the resolution of multiple claims with insufficient policy limits

Additional session contributors

Kimberly Ramey, JD, Partner, Butler Weihmuller Katz Craig


Christopher Riggs

PTC I, PTC II, AVP-Managing Director,
Crawford & Company

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Leveraging Digital Info in
the Claims Process

Monday 1:30 - 3:00 p.m.
Tuesday 3:30 - 5:00 p.m.

  • Identify five information sources that could contain digital data relevant to your claim
  • Describe how "foot printing" can be used to identify potentially useful digital information
  • List three ways digital information could be used in claims scenarios
  • Learn the importance of digital data preservation and proper preservation techniques

Additional session contributors

Karl Epps, EnCE, CEH, CCFE, Partner,
Epps-Tech Consulting David C. Potts, JD, Associate, Jones, Skelt-on & Hochuli, PLC